Contact information

We’d love to hear from you.

Whether you have a question about your order, need help with shipping or a return, or have a general question about Jenthielle, our team is here to assist.

Customer Service

Email: service@jenthielle.com

We aim to respond to customer inquiries within 1–2 business days, Monday through Friday.

For questions about an existing order, please include your order number so we can assist you more efficiently.

What We Can Help With

You can contact us for assistance with:

  • Order questions

  • Shipping and tracking

  • Address or order changes

  • Returns and refunds

  • Damaged, defective, or incorrect items

  • Product questions

  • Other questions about your Jenthielle order

For return requests, please contact us by email before sending any item back. Please do not send a return to our business address unless we provide a return address and instructions by email.

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (Eastern Time)

Closed: Weekends and U.S. public holidays

Business Address

Jenthielle
Legal Company Name: ANGELA JOHN TH INC

1001 5th Ave
Ford City, PA 16226
United States

Helpful Information

For more information, please review:

  • Shipping Policy — Processing times, order cut-off time, shipping rates, tracking, and delivery information

  • Refund & Return Policy — Return eligibility, return shipping, refunds, and damaged or incorrect items

  • Privacy Policy — How we collect and use personal information

  • Terms of Service — Terms governing the use of our website and purchases

If you have a question that is not covered above, please email us at service@jenthielle.com and we’ll be happy to assist.